Pivotal Solutions

Our Mission

WHAT WE DO

We are committed to serving creditors and debtors in all areas of business finance, debt restructure and insolvency with a personal, team approach and to provide the best possible advice and/or management, based on our experience and commitment, toward achieving financial stability, profitability, and improving corporate value.

Experienced

SKILL & INSIGHT

With an extensive background in commercial banking, and our 20 plus years as consultants, receiver, Chief Restructuring Officer, and trustee, our services are designed to effectively assist all parties in mitigating the impact of financial distress. Our goal in every engagement is to bring a common-sense implementation to facilitate necessary changes and be prepared for future changes as required.

Personal Team Approach

OUR ADVISORY & MANAGEMENT SERVICES

MORE ABOUT US

Achievements

COMPANY FACTS

Here are a few strong reasons Pivotal Solutions is a good choice for any company facing diverse financial or difficult circumstances. With hundreds of clients in our portfolio, stretching across a myriad of industries, we have the experience and insight to help you develop a path forward for success for your organization’s unique situation and challenges.

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Years In Business

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Combined Years Experience

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Different Engagement Roles

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Completed Engagements

OUR CONSULTANTS

OUR ENGAGEMENTS

Alicia Thomas

Special Projects Manager

Phone: 425-255-1358
Email: Alicia@pivotalsolutionsinc.com

Alicia Thomas has worked for Pivotal Solutions, Inc. for the past 10 years. She began as an intern, then an administrative assistant as she gained knowledge and experience in distressed loan and business operations and the legal process of both state and bankruptcy courts. She was promoted to Special Projects Manager in August of 2015.

She is a volunteer coordinator for the Consumer Education and Training Service (CENTS) for the Student Loan Program and is a Next Gen member of the Turnaround Management Association.

Alicia is currently continuing her undergraduate degree in Business Administration program through Eastern Washington University.

Marcia Frey, CTP

Executive Vice President

Phone: 425.351.1009
Email: Marcia@pivotalsolutionsinc.com

Marcia Frey has spent over 25 years in commercial banking, working in all aspects of operations and lending to small business and consumers and credit analysis functions. For nine years she was the senior administrative officer for the workout department of Bank of California, responsible for documentation, collateral analysis, and customer interface for operations issues.

Marcia holds a Bachelor of Science degree in Business Administration from the University of Phoenix and has successfully completed numerous other professional courses. Marcia is a past member of the Turnaround Management Association, has achieved the Certified Turnaround Professional (CTP) designation (inactive) and formerly served as a Board of Directors for the Consumer Education and Training Service (CENTS) in Seattle, Washington.

Dick Hooper, CTP

President

Phone: 425.351.3165
Email: Dick@pivotalsolutionsinc.com

Dick Hooper started his banking career in 1973 as a real estate loan officer and has since worked in commercial leasing, interim construction lending and commercial business lending. He spent 15 years as a senior workout and restructuring specialist for both Bank of California and as manager of the Special Credits Department for Key Bank of Alaska during the Alaska banking crisis years.

Dick holds a Bachelor of Science degree from EWSC and is a graduate of the School of Mortgage Banking at Northwestern University, Pacific Coast Banking School at UW and numerous other professional courses. Dick is a past member of the Turnaround Management Association, has achieved the Certified Turnaround Professional (CTP) designation (inactive) and formerly served as a Board Member of the Consumer Education and Training Service (CENTS) in Seattle, Washington.